| Landlords | Cost & Flexibility | Pay only when repairs are needed. No fixed contracts. | 10–15% monthly fee, even when no work is done. |
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| Maintenance & Repairs | Affordable vetted trades. All jobs logged with photos. | Agent trades with markups. No visibility into quality or cost. |
| Warranties & Recalls | Auto reminders for appliance warranties and recalls. | No tracking. Paper manuals often lost; recalls missed. |
| Tenant Handover | One-click digital pack (manuals, logs, safety docs). | Paper or email-based. Slower and harder to transfer. |
| Letting Agents | Client Retention | Landlords stay engaged via online access to property info. | Few digital touchpoints after tenancy begins. |
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| Property Pack Creation | Generate full records instantly. | Manually compiling PDFs or binders slows the process. |
| Property Managers | Team Onboarding & Access | Staff and trades view repair logs and specs instantly. | Handovers rely on paper files and team memory. |
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| Avoiding Duplication | Central log prevents duplicate callouts and wasted spend. | Repeat visits due to no shared repair history. |
| Homeowners | Staying Organised | One dashboard for all home assets, documents, and alerts. | Rely on paper folders, sticky notes, or memory. Hard to manage. |
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| Resale or Rental Readiness | Share everything with buyers or tenants in one click. | Must gather receipts and manuals manually. Often incomplete. |
